Privacy Policy

Last updated: April 2026

BudgetPilot AI ("we", "our", or "us") offers financial education and budgeting tools to help you understand your money. We are committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and the choices you have.

If you do not agree with this policy, please do not use our services.

Who we are

BudgetPilot AI is operated from Bucharest, Romania. For privacy-related questions, you can reach us at support@budgetpilot.ai. For general product support, you can use support@budgetpilot.ai.

What data we collect

We collect only what we need to run the service, keep your account safe, and improve your experience.

Account and profile

• Email address — to create and secure your account, send important service messages, and respond to support requests.
• Name or display name — if you choose to provide it.
• Preferences — settings you save in the product (for example, currency or notification choices), where applicable.

Usage data

• Product usage — such as features you use, approximate timestamps of activity, and diagnostic information that helps us fix bugs and improve performance.
• Device and technical data — such as browser type, operating system, and general location derived from IP address (for example, country or region) for security and analytics.

Payment-related data

• Billing metadata — when you subscribe, our payment provider (Stripe) processes card payments. We receive limited information such as subscription status, plan type, and the last four digits of a card when applicable. We do not store your full card number on our servers.

Content you provide

• Budgets, transactions, goals, and similar inputs — information you enter into the app to use its features. We treat this as part of your account data and use it to provide the service you asked for.

Communications

• Support messages — when you email us or contact us through the product, we keep those messages to resolve your request and improve support quality.

How we use your data

We use personal data to:

• Provide the service — authenticate you, sync your data, and show insights and educational content in the app.
• Operate subscriptions — manage trials, billing, renewals, and access to paid features through our payment partner.
• Communicate with you — send transactional emails (for example, account verification, receipts, security alerts) and, where allowed, product updates you can opt out of.
• Improve and secure the product — troubleshoot issues, monitor performance, detect abuse, and develop new features.
• Comply with the law — when we are required to retain or disclose information (for example, valid legal requests).

We do not sell your personal data.

Legal bases (EEA / UK users)

If you are in the European Economic Area or the United Kingdom, we rely on:

• Contract — processing needed to provide the service you signed up for.
• Legitimate interests — for example, securing our systems, improving the product, and understanding aggregate usage, balanced against your rights.
• Consent — where we ask for it (for example, certain cookies or marketing), which you can withdraw at any time.
• Legal obligation — where the law requires us to process data.

Cookies and analytics

We and our partners may use cookies and similar technologies to:

• Keep you signed in and remember essential preferences.
• Measure how the site and app are used (for example, with analytics tools such as Google Analytics or similar services), so we can improve content and performance.

You can control cookies through your browser settings. For more detail, see our Cookie Policy.

Third-party services

We use trusted providers to operate BudgetPilot AI. They only receive data needed for their role and must protect it appropriately.

Each provider has its own privacy policy describing how they handle data. We encourage you to read those documents if you want more detail.

How long we keep data

We retain personal data only as long as needed for the purposes above, including legal, accounting, and reporting requirements. When data is no longer needed, we delete or anonymize it, subject to backup and retention limits.

International transfers

Your data may be processed in Romania, the European Union, or other countries where our providers operate. When we transfer data outside the EEA, we use appropriate safeguards (such as standard contractual clauses) where required by law.

Data security

We use technical and organizational measures designed to protect your information, including encryption in transit (HTTPS), access controls, and secure hosting. No method of transmission over the internet is 100% secure; we work to reduce risk and respond quickly if issues arise.

Your rights

Depending on where you live, you may have the right to:

• Access a copy of your personal data.
• Correct inaccurate or incomplete data.
• Delete your data in certain circumstances.
• Restrict or object to certain processing.
• Data portability — receive some data in a structured, machine-readable format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority (for example, in Romania, the National Supervisory Authority for Personal Data Processing (ANSPDCP)).

To exercise these rights, contact support@budgetpilot.ai. We may need to verify your identity before fulfilling a request.

Children’s privacy

BudgetPilot AI is not directed at children under 16 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe we have, please contact us and we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version here and update the "Last updated" date. For material changes, we may notify you by email or through the product.

Contact us

Questions about this Privacy Policy or your personal data?

• Privacy: support@budgetpilot.ai
• Support: support@budgetpilot.ai
• Location: Bucharest, Romania